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Cash Carrot

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FAQs

Take a look at the most Frequently Asked Questions

Cash Carrot Overview

About Us

Cash Carrot is a short term loan provider. We introduce you to multiple lenders.

Applying online

How do I apply?

You can apply with Cash Carrot by visiting out application form page by clicking here.

Is your application taking too long?

Please note that the application process may take a while to complete. Please remain on the page until the application completes.

How do I check if I'm eligible for a loan?

Check to see if you're eligible for a short term loan with Cash Carrot by clicking here.

How do I check the loan rates

You can check the loan rates using our - 'our rates' page

How long will it take to complete my application?

Completing your loan application with Payday Pug shouldn't take too long. Leave about 30 minutes for the whole process.

Is the application form not loading or working?

Is there something wrong with our application form? Is something not working?

There are a few things you could try before getting in touch with us.

First, you could try reloading the page. The form might just be taking a while to respond.

Try using a different browser. Whilst we do our very best to ensure that our site works on various browsers, we cannot ensure that every browser will be compatible.

lastly, you could try using a different device.

How long will it take to complete my application?

If you feel that the application hasn't gone through, you can try getting in touch with us and we'd be more than happy to assist you with any potential concerns/problems.

Short term loans with Cash Carrot

How long will it take to complete my application?

To run Cash Carrot we receive commissions from the loan provider that we refer you to. Just as a note, we're not a lender. We introduce you to potential loan options and match you to one of our lenders. This is based on a number of features in our short term loan application at Cash Carrot. Furthermore, this does not include the commission paid by the lender to us. Cash Carrot do NOT charge any fees for our service.

No one will ever contact you to request money. See our fraud watch page for more info on fraud and where to get help if you've been a victim of fraud.

How do I repay my loan?

Payment is usually taken in full via direct debit on your next payday.

Why is the APR so high?

The lenders that we're partnered with often prefer to focus on the total amount payable rather than on the APR.

Cash Carrot is confident that we offer the best, and most competitive short term loan rates for the UK in the market for our short term loan service.

Do we use credit agencies to check credit scores?

Yes we certainly do. When you submit your loan application with Cash Carrot, you consent that our lenders will run a credit check to see if you're eligible for a short term loan before approval.

Do we charge fees?

No. We don't charge fees for our service

I've got a bad credit history, can I still apply?

If you've got a bad credit history then you can still apply with Cash Carrot.

Direct marketing terms

Cash Carrot may use direct marketing to send the best short term loan deals to our customers. If you wish to stop receiving direct marketing content, then feel free to opt out of this service. If you need help with opting out you can visit our support page for contact details. You can opt out here.

Help & Support

What are my rights to cancel my loan?

If you wish to cancel your loan with Cash Carrot please refer to the loan agreement that should've been sent to you by your loan lender.

Note: there may be some policies that apply to these conditions.

I have difficulties making my repayments

Having troubles making repayments? See the links below:

www.stepchange.org Is a free advice on debt problems and finding the best solution for you.

www.moneyadviceservice.org.uk offers a free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available

www.nationaldebtline.org is a FREE, confidential debt advice service that is run by the Money Advice Trust.

I need to talk to someone

Sure, you can visit our support page for contact information.

Website not loading?

Sure, you can visit our support page for contact information.

A link is not working

Sure, you can visit our support page for contact information.

Fraud protection information

Sure, you can visit our fraud watch page for more information.

Fraud protection information

Sure, you can visit our fraud watch page for more information.

Help & Support

I'd like to make a complaint

Please see our complaints procedure for details on how to make a complaint. Click here to go there now.

Before applying for a short term loan with Cash Carrot, please use our FREE eligibility checker to find out if you're eligible for a short term loan with us.

Warning: Late repayments can cause you serious money problems. For help, go to moneyadviceservice.org.uk